Our Solutions

Customer Self Service App
Technician App
Web Portals
ComAround Integration
Timesheet Management
Techs on the GO
Bar Code Scanning

Customer Self-Service App

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Our Valuable
Partners

App
Features

Journal and Activity Stream

Keep control on all Journal/Audit activities

Live Chat

Get real time Push notifications for approvals, comments etc

Approvals

View, approve, deny and abstain approvals

Filtering

Quickly and easily filter your requests

Record Details

Have complete history and activity of the ticket

Authentication

Login with your Cherwell credentials

Push Notifications

Receive device level notifications

Application home page

When you log in to sigmaGO you see the application home page

User Friend Interface

Simple and sleek interface which allows for users to quickly navigate.

Geolocation/proximity searching

Find tickets near by you.




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Cherwell Mobile App For End-users And Technician!

sigmaGO is proud to offer a refreshed Mobile App experience for Cherwell Service Management which will enable your mobile workforce to reach new levels of productivity. With sigmaGO you can update records, coordinate with coworkers— all from your mobile device. sigmaGO connects directly to your Cherwell instance and works with both Cherwell hosted and on-premise implementations. sigmaGO is fast, easy to use solution that is designed to work seamlessly with Cherwell.

Things your users can do with the sigmaGO Cherwell Mobile App

  • Improve your SLA performance
  • Enable your technicians upload visual proof of work and automatically invoice upon closing their calls.
  • Perform actions on any ticket! Add journal entries, close tickets, create new tickets and much more including running One-Steps.
  • Run One-Steps, including One-Steps with Prompts.


Our Works

sigmaGO is the newest method to remotely connect via Android or iOS mobile devices directly to your Cherwell Service Management system. Connect to your hosted and/or on-premise implementations.



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